Little Things that Matter :)

This is a question for all you ebook authors. What small things does your publisher do that makes your life easier? What little touches do you find with one publisher that the others might like to add?
I will start by mentioning that Loose Id provides very clear, regular royalty statements. I particularly appreciate that they report
cumulative sales by title and distributor which helps me keep my figures straight--and means I can fill in gaps when I lose a statement and always know what I have sold and what payment is due.
Labels: Loose Id